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XAIOps - Train. Infer. Govern. Everywhere.

Terms of Service

Last updated: September 2026

1. Acceptance of Terms

By submitting a demo request or using any services provided by XAIOps ("Company", "we", "us", or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not submit any requests or use our services.

2. Demo Request Services

When you request a demo through our website, you are requesting an informational demonstration of our platform. Submitting a demo request does not create any obligation for either party to enter into a business relationship or contract.

  • Demo requests are subject to availability and our discretion.
  • We reserve the right to decline any demo request without explanation.
  • Information provided during demos is for evaluation purposes only and may not represent final product specifications.

3. User Representations

By submitting a demo request, you represent and warrant that:

  • You are at least 18 years of age or have legal capacity to enter into agreements.
  • You have the authority to act on behalf of the organization you represent, if applicable.
  • All information you provide is accurate, current, and complete.
  • You will not use our services for any unlawful purpose.

4. Intellectual Property

All content, trademarks, logos, and intellectual property displayed on this website or during demos are owned by XAIOps or its licensors. You may not copy, modify, distribute, or use any of our intellectual property without prior written consent.

5. Confidentiality

Information shared during demos may be confidential and proprietary. By participating in a demo, you agree not to disclose any confidential information to third parties without our prior written consent. If required, we may ask you to sign a separate Non-Disclosure Agreement (NDA) before certain demonstrations.

6. Disclaimer of Warranties

OUR WEBSITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that our website will be uninterrupted, error-free, or free of viruses or other harmful components. Information provided during demos is for illustrative purposes and may change without notice.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, XAIOPS AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • Your use or inability to use our website or services;
  • Any unauthorized access to or use of our servers or any personal information stored therein;
  • Any interruption or cessation of transmission to or from our website;
  • Any bugs, viruses, or similar issues transmitted through our website by any third party;
  • Any errors or omissions in any content or information provided.

8. Indemnification

You agree to indemnify, defend, and hold harmless XAIOps and its officers, directors, employees, contractors, agents, licensors, and suppliers from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorney's fees, arising out of or in any way connected with your access to or use of our website or services, or your violation of these Terms.

9. Communications

By submitting a demo request, you consent to receive communications from us related to your request, including but not limited to emails to schedule and confirm demonstrations. You may opt out of marketing communications at any time, but transactional communications related to your demo request will continue until your request is fulfilled or cancelled.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which XAIOps is incorporated, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved in the courts of that jurisdiction.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to this website. Your continued use of our services after any such changes constitutes your acceptance of the new Terms.

12. Contact Us

If you have any questions about these Terms, please contact us at admin@xaiop.com.